What is our Fulfillment time?
Our normal turnaround time is 10-14 days from when artwork is approved. Blank Orders turnaround time is 3-5 days from when order is placed.
What is your return policy?
For unbranded products purchased at www.mrtshirtz.com : We accept returns on orders shipped within the US within 30 days of purchase. Please ensure that tags are still intact and that items are unworn, unwashed, and undamaged. We cannot accept returns on bras, panties, briefs, and most bodysuits. All eligible returns must be accompanied with an original invoice or packing slip. The customer will be responsible for return shipping. To start your authorized return, please email firstname.lastname@example.org and place your order # in the subject line. In the body of the email please list the items and reason for return.
We highly recommend using a shipping service that will provide a tracking number for your return. Mr T Shirtz, LLC. is not responsible for lost or miss-routed returns.
*Please note: that at this time all international sales are final.
What is your exchange policy?
We want you to love your Mr T Shirtz, LLC. gear as much as we love making it! If for any reason, you are not completely satisfied with your purchase, we gladly accept exchanges on orders shipped within the US within 30 days of purchase. Items must be unworn, unwashed, undamaged, and still have tags attached. To start your exchange, a new order would need to be placed on the website for your desired item(s) after the new order is placed, follow the process for returns outlined above in the return policy. *Exchanges are not guaranteed because our stock is limited. Please note that all international sales are final, i.e., we cannot accept exchanges.
Can you refund to a different credit/debit card?
Unfortunately, we are not able to refund to a different credit/debit card. If you are requesting to return your order, the refund will be processed back to the original form of payment used to make the purchase.
How Soon will I receive my refund for my return?
Please allow 7-10 business days from the date your return is received for your original form of payment to be credited.
What if my item is damaged, defective, or incorrect?
If you have received a damaged, defective, or incorrect item, contact email@example.com place your order number in the subject line, and attach a photo of the damage/wrong item you received. OR call 856-803-9897. Thank You.
Acceptance of Terms.
Information We Collect From You.
We automatically collect information about your Internet connection, including but not limited to:
- The name of the Internet domain you used to access the Internet;
- The IP address of the web site from which you linked directly to our Site;
- The connection speed/screen resolution/browser used;
- The date and time you accessed our Site; and
- The pages you visited.
This information ("Non-Personal Information") does not identify you personally. We use this Non-Personal Information to monitor the effectiveness of the Site and to consider potential improvements to the Site.
We may request that you provide certain personally identifiable information or information specific to your business ("Personal Information") to view certain areas of the Site and/or purchase products from the Site. We request that you provide (1) contact information, including but not limited to your name, address, e-mail address and phone number and (2) certain credit card information when making a purchase on the Site. Your credit card information is encrypted and provided to the credit card issuer for verification and approval. We do not retain any credit card information At your option, you may download a credit application, fill it out and submit through the Site. We do not collect any Personal Information about you when you visit the Site unless you give us that information. You may view the products on the Site without registering or providing any Personal Information. You may choose not to provide Personal Information via the Site by not purchasing any products available on the Site.
Use of Your Personal Information.
We do not sell your personal information. We use your Personal Information to administer your participation in the Site and to communicate information we think may be of interest to you.
Sharing Your Information.
We may use third party service providers and suppliers to facilitate the Site and the services we provide, and they may have access to Personal Information. In addition, we may buy or sell business assets or be acquired by or acquire other corporations. In such transactions, Personal Information generally is one of the transferred business assets. In addition, in the event we merge or consolidate with another institution, Personal Information may be transferred to the successor entity. We may also disclose Personal Information to other affiliated institutions and/or if we are required to do so by law.
Our use of these cookies is governed by your acceptance of our cookie notification message. Registered users may adjust their cookie preferences under My Account/User Settings.
We work hard to protect the security of your information. Our registration pages of our Site use Secure Socket Layer ("SSL") technology, the current standard for secure transactions over the Internet. While we strive to protect your information by using SSL and through measures to protect our system, such security cannot be guaranteed. Consequently, we do not insure or warrant the security of information you transmit, and you do so at your own risk. Passwords are encrypted and cannot be looked up by anyone.
Children and Parents.
We do not offer or provide products and services for children. If you are under 18, you may not use our Site. We do not intend to collect Personal Information from children. If your child has submitted Personal Information and you would like to request that such information be removed, you may contact us via one of the contact methods described on the Site and we will promptly remove such information and shall not use such information or include it in our database. Users under the age of 18 and their parents or guardians are advised that any Personal Information voluntarily entered by children may be available for public access until we become aware that a user is under the age of 18 and have had a reasonable opportunity to remove the information from the site.
You may review your Personal Information stored in your profile by logging into the Site. You may change your email address or the designated contact person but if you wish to make a change to your company name or address, you will need to contact our Customer Service Department at 856-803-9897. You may contact us via one of the contact methods described in the Terms and Conditions if you wish to discuss any issues regarding your Personal Information.
If you need any other information or have any questions, please email us at firstname.lastname@example.org or call 856-803-9897.